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Authenticate with Authentication Types

To authenticate your identity store account in GroupID for multifactor authentication or second factor authentication, you must use one or more authentication types that you enrolled your account with.

What do you want to do?

Authenticate using Security Questions​

  1. When you launch Admin Center, the GroupID portal or the GroupID Mobile app, the GroupID Authenticate page is displayed.
  2. On signing in, enrolled users are redirected to the Authenticate page. This page lists the authentication types the user enrolled his or her account with.
  3. Select the Security Questions check box and click Continue.
  4. The next page lists the security questions you enrolled your account with. Provide answers to these questions.
  5. Click Verify and Continue.

Authenticate using Mobile​

To authenticate using mobile, you have to enter the last 4 digits of the mobile number you provided during enrollment. GroupID sends a confirmation code to this number; you have to enter the code in GroupID for authentication.

To authenticate using mobile:

  1. When you launch Admin Center, the GroupID portal or the GroupID Mobile app, the GroupID Authenticate page is displayed.
  2. On signing in, enrolled users are redirected to the Authenticate page. This page lists the authentication types the user enrolled his or her account with.
  3. Select the Mobile Verification check box and click Continue.
  4. On the next page, type the last four digits of your mobile number and click Send Code.
  5. When the verification code is successfully sent to the provided mobile number, a box appears on the page. Enter the received code in it.
  6. Click Verify and Continue.

RECOMMENDED: If you do not receive the code, recheck your mobile number and click Send Again.

Authenticate using Email​

To authenticate using Email, you have to complete the email address you provided during enrollment. GroupID then sends a confirmation code to this email address; you have to enter the code in GroupID for authentication.

To authenticate using email:

  1. When you launch Admin Center, the GroupID portal or the GroupID Mobile app, the GroupID Authenticate page is displayed.
  2. On signing in, enrolled users are redirected to the Authenticate page. This page lists the authentication types the user enrolled his or her account with.
  3. Select the Email Verification check box and click Continue.
  4. On the next page, complete your email address and click Send Code.
  5. When the verification code is successfully sent to the provided email address, a box appears on the page. Enter the received code in it.
  6. Click Verify and Continue.

RECOMMENDED: If you do not receive the code, recheck your email address and click Send Again.

Authenticate using Authenticator​

  1. When you launch Admin Center, the GroupID portal or the GroupID Mobile app, the GroupID Authenticate page is displayed.
  2. On signing in, enrolled users are redirected to the Authenticate page. This page lists the authentication types the user enrolled his or her account with.
  3. Select the Authenticator check box and click Continue.
  4. Launch the Authenticator app on your smartphone.
  5. The app displays a 6-digit code. Enter it in the Security Code box on the Authenticator page.
  6. Click Verify and Continue.

Authenticate using YubiKey​

  1. When you launch Admin Center, the GroupID portal or the GroupID Mobile app, the GroupID Authenticate page is displayed.
  2. On signing in, enrolled users are redirected to the Authenticate page. This page lists the authentication types the user enrolled his or her account with.
  3. Insert the YubiKey device in the USB slot of your computer.
  4. Select the YubiKey check box and click Continue.
  5. On the next page, click your YubiKey device name.
    GroupID directs you to tap on the physical device.
  6. On tapping, you are authenticated in GroupID.

Authenticate using Windows Hello​

  1. When you launch Admin Center, the GroupID portal or the GroupID Mobile app, the GroupID Authenticate page is displayed.
  2. On signing in, enrolled users are redirected to the Authenticate page. This page lists the authentication types the user enrolled his or her account with.
  3. Select the Windows Hello check box and click Continue.
  4. On the next page, click Authenticate and Continue.
  5. Authenticate with the provided biometric information or with the PIN given in the Windows Hello sign-in options.

See Also